Is the Surface Pro 3 the ultimate travel device?

I’ve had my Surface Pro 3 for a few weeks now which has given me the opportunity to go on a few trips with it.  Is this device your best bet right now for traveling?  I certainly think it is a contender.  Today, we’ll look at how the device stacks up while you are in the air, in the cab, or on-site.

I am writing this on my Southwest flight today on the way to Microsoft’s Worldwide Partner Conference.  Looking around, it’s obvious that most of the people around me are carrying two devices: a laptop to do work and a tablet to goof off with.  For most people, their tablet has little to no business value.  Over the years, I have had people talk to me on the plane or the airport bar and ask me about the Surface device I am using.  They all tell me the same thing.  They can’t get any work done on their iPad.  Now, I won’t say that no one can get work done because plenty of business have created applications to take advantage of it.  However, I find that it’s the exception not the rule.  I chose the Surface Pro 3 because I can get my daily job done on it while at the same time being able to use it for recreational use when I am traveling or sit around the house.  It does all of these things quite well.

When I first threw the Surface Pro 3 in my bag to go on a trip, I immediately noticed how much lighter my bag was.  By removing my Surface 2 and laptop, My bag is 4 – 5 pounds lighter.  My bag is so light I find myself double checking to make sure I put the device in there.  As I get older, every ounce counts in my backpack.  This device makes a huge difference.  Be sure and take a look at my complete Surface Pro 3 review to read more about the difference in weight.

Let’s take a look at the Surface Pro 3 and how you can use it throughout your trip.

At the airport

When you are grabbing dinner at the airport bar, the device does quite well.  However, it can be a bit distracting.  That’s because, people are going to interrupt you to ask you what your Surface Pro 3 is.  It happens to me nearly every time I sit down.  It works well though from the bar though.  You can easily finish up that proposal or send out a few more e-mails before you get on the flight using the Type Keyboard 3.  The only thing I don’t like about this keyboard is that it’s not spill proof.  If you’re type that spills your glass of wine a lot, I recommend using one of your old Touch Keyboards.  You can wipe off just about anything from them.

When you are sitting in one of the seats waiting for a flight, the Type Keyboard 3 works great with it’s new magnetic stabilizing feature.  Simply snap it to the bottom of your Surface Pro 3 and you’ll be able to type with the keyboard in your lap without any problems.

When I am standing in line waiting to board my flight, I usually detach the keyboard and grab the Surface Pen.  Holding the Surface in my left hand and the pen in my right, I can easily use the device while standing up.  I find using the pen is easier than just touching the screen with your fingers here.  It gives you the stability you need to click small links on a web page and just makes it easier to tap button in general.  It’s convenient for pulling up your mobile boarding pass too.  Oftentimes, I’ll hold the device like this even as I board the plane.

In flight

During boarding, I usually keep using the device as a tablet with my Surface Pen in hand.  I won’t get the keyboard out in case someone needs to get in the seat by the window.  After everyone has boarded, sometimes I will get the keyboard out if I need to respond to an e-mail or keep working on a document.  The device sits well on my lap and you can adjust the kick stand to any angle to find one that works for you.

Surface Pro 3 sitting on a tray table

Surface Pro 3 sitting on a tray table

One you are in flight and can put your tray table down, the device takes up a good portion of it.  If I want to use the keyboard, you will need to keep the kickstand at it’s shortest angle.  Otherwise you don’t have room for the keyboard or the device falls off the back.  The keyboard will hang off the front of the tray a little bit, but it’s still quite usable.

If you are just planning on playing a game or watching a movie then you can remove the keyboard and adjust the kickstand to any angle.  This makes it great to get the device at the perfect angle for you.  This is much better than those cheesy covers on iPads with the make-shift kickstand.  There really is no comparison.

Surface Pro 3 sitting on a tray table without keyboard attached

Surface Pro 3 sitting on a tray table without keyboard attached

When I am landing, I usually hold the device and use the Surface Pen again.  It just works well in that manner and I am usually tired of working by then any ways.  I’ll keep the device out of my bag and just carry it too if I have another flight to catch.

In the cab

As you may have seen in the commercial, the Surface Pro 3 works great in the cab as a tablet.  Just detach the keyboard and grab your Surface Pen.  This is great if you are looking up hotel information or reviewing last minute notes about your upcoming meeting.  I think the Surface Pro 3 commercial does an excellent job showing this.

On-site

Once you are on-site, you’ll have no trouble getting work done with your Surface Pro 3.  In the conference room, while your colleague is checking Facebook on his or her iPad.  You’ll be taking notes with OneNote, referencing documents, and conducting a whiteboarding session over Lync.  You’ll have all of the files you need with you too thanks to plenty of storage capacity and OneDrive.

After the meeting, you can go back to your desk and get your job done.  Whether you need to connect to the VPN or run Visual Studio 2013, the Surface Pro 3 gets it done.  If you have an external monitor,  you can connect it using the Mini DisplayPort too.  When the Surface Pro 3 Docking Station comes out, it will make connecting external devices even better too.  I got some hands on experience with one while I was at WPC.

Surface Pro 3 sitting in the docking station

It features a magnet to hold your Surface Pen on the left.  On the back it features two USB 3.0 ports and 2 USB 2.0 ports.  There is one more USB 3.0 port on the side too.

Back of Surface Pro 3 docking station

Back of Surface Pro 3 docking station

The docking station is a bit large though so you may want to leave it at the office.  It’s not out yet anyways, so in the meantime until it comes out, you can use a generic USB 3.0 docking station.  They work well with the Surface Pro 3 to connect additional peripherals.  They are usually a bit smaller too.  Although, the device only has one USB port, I find that it is more than enough for me most of the time.

At a conference

The Surface Pro 3 makes a great device at a conference.  You usually don’t have a table so that means you need something that can work while sitting in your lap or while you are holding it.  Luckily, you can use it to do both.  Using handwriting to take notes is a great option when you are sitting in a session.  If you are at WPC this week and took advantage of the Surface Pro 3 discount, I think you are going to be pleased with the device.

Conclusion

Is the Surface Pro 3, the best device for travel?  It’s the best one I have used to date.  I am happy to carry it around with me and I don’t miss my laptop for a second.  Is it the best device for you?  Only you can decide.  What are your experiences with the device?  If you want to know more about the Surface Pro 3, be sure and check out my product review.

Follow me on twitter: @coreyroth

Review of CLEAR – Is it worth it?

CLEAR LogoIf you live or fly to Texas a lot, you may have noticed the abundance of new CLEAR lanes at the TSA in the last year.  If you’re not familiar with CLEAR, it brings the promise of an expedited experience through TSA security lines.  As someone who has NEXUS, Global Entry, and TSA Pre-Check, I had always made some assumptions about the program.  It turns out that some of my assumptions were incorrect.  Recently, I was traveling home from one of my favorite airports, Houston Hobby, and the people at CLEAR had a table there.  The guy working the table caught my attention and I started talking to him.  After a few minutes, he convinced me to take a trial card and see if I liked it or not.  This post is my experience with CLEAR.

Enrollment

I went home and signed up for the trial.  I was surprised by how little personal information was collected on the web site.  Mainly, it was just my name, address, and birthday and some basic contact details.  I entered my promo code on the site, but I was still required to enter my credit card as expected.  After the end of my trial, it will charge the full amount automatically of $179 per year.  What I didn’t like was that the website didn’t make it clear at all that I had a trial or when I would first be charged.

If you sign-up on the web site, you have to then come to the airport and go to a kiosk to finish your enrollment.  An attendant has to log you into the kiosk where you then provide the rest of your information.  It started by asking for my e-mail address.  When it found it, it displayed my name and birthdate.  After selecting my enrollment, it then prompted for my Social Security Number.  This didn’t really surprise me as they have to really know you are are in order to expedite you.  I was happy to see that it was masked as I was entering it.  You have to leave out the dashes for it to accept it though.  Then it prompts for my birth city and state.

After this, it proceeds to do an identity check.  It seems to pull information on you based upon your credit report.  I’m sure at some point I consented to authorize this but I really don’t remember.  It then asks you questions about your past.  My first was asking me about previous phone numbers I had.  I couldn’t remember a single one, so I picked I don’t know.  Then it asked me another question, which none of the choices seemed to make sense either.  I picked I don’t know again and the process said try again later and logged me out.  #fail

The attendant reassured me, so I tried again.  Unfortunately, I had to re-enter all of my information again.  That pissed me off and I find it absolutely unacceptable in this day and age.  I labored through it and then finally I get back to the identity questions.  This time it asked me about people I might be associated with.  I recognized my wife’s name and chose it.  It then asked my for addresses associated with me and I recognized the address of my last mortgage.  A bit frustrating, but it finally confirmed my identity.

Next, started the biometric portion of the process.  In this portion I had to scan my fingerprints of both hands including thumbs.  This part of the process was very similar to what I did for Global Entry and NEXUS.  After I scanned, it made me verify using a couple of fingers to ensure it matched correctly.  Next, it did the retina scan. I always have trouble with these and I did this time as well.  I had to pretty much go bug-eyed to make it work.   Once it scanned, it showed this extreme close-up of my eyes which kind of freaked me out.

At that point, I was finally done an the attendant said I would get my card in the mail in about a week.  She offered to walk me through the expedited line but I declined since the Pre-check line was empty.

The Kiosks themselves are high-tech and old-school at the same time.  The keyboard was a bit funky with an odd placement of the insert key where you would expect Shift.  To my pleasant surprise, the display supported multi-touch so I could easily scroll down on the list of states by swiping to make my selection.  The biometric stuff seems high-tech out of a sci-fi movie.

Using CLEAR

CLEAR Id CardYou can start using CLEAR as soon as your CLEAR ID card arrives in the mail.  This takes about a week.  This card has your picture and some personal information as well as a chip inside which the CLEAR kiosks can read.  You’ll need to bring this with you every time you go to the airport.

When you walk up to the CLEAR line, one of the agents will greet you right away and ask for your boarding pass and CLEAR card.  They will verify your identity and scribble on your boarding pass just like a TSA agent would.  Following that, you will be asked to insert your CLEAR card into the machine and then verify a random finger on the biometric sensor.  After that you will hear “You are CLEAR” and you’re good to go.  You don’t have to show your CLEAR Id or Government Issued Id to a TSA agent.

What’s really nice about the process though is that the other agent will go stand in line for you in front of the X-ray machines.  Once you are CLEAR, you will be escorted to where the agent has been standing in line.  My agent stood there with me for a bit, got my bins for me and chatted about my itinerary.  All in all, it was a nice experience.

How it differs from TSA Pre-Check

My assumption with CLEAR was that it was a straight up replacement for TSA Pre-check.  That in fact is not true.  What CLEAR offers is a replacement line to the X-Ray machine.  That means you can skip the lines, but you still have to go through regular security.  If you qualify for Pre-Check, then the CLEAR agent will walk you to the Pre-Check screening area skipping the line.  Now you may be thinking, does this have any value at all then if you have Pre-Check.  The answer is, sometimes.  If you fly a lot in the morning (especially Mondays), you know there are lines no matter whether you have status or Pre-Check or not.  However, in this case, the CLEAR lines are quite empty.  At airports like mine in San Antonio, when the lines are long, they start dumping amateurs into the Pre-Check line.  This holds things up significantly.  I am viewing CLEAR as a way around this.  Most of the other times I travel though, Pre-Check lines are pretty much empty and CLEAR would actually take longer since you have to scan your fingerprints and do a retina scan.

Cost

The cost for CLEAR is a bit steep at $179 per year.  They state that the price is $15 pre month to make it more palatable, but you still pay it all up front.  You can also add your spouse for only another $49 which makes it a slightly better deal.  Sometimes your spouse can even sign up for free if you have a membership.  What I do like about the program is that you can bring your kids through the CLEAR line for free.  This is great for minimizing the pain of getting through the checkpoint with the whole family when it is vacation time.

CLEAR also offers corporate programs where companies can buy the service in bulk.  I’ve never worked for a company that would likely consider this but maybe yours is more generous in this area.

Availability

Probably the biggest issue right now with CLEAR is availability.  Currently, you can only find it in 9 airports.  If you fly in Texas a lot, you are covered.  It also has a handful of cities on the east and west coast as well as Denver.

Unfortunately, it is missing in key cities in Texas such as Dallas Love Field and Austin.  When I move to Dallas here in the near future, this could be a deal breaker for myself.  I am hopeful as their site says they are in talks with 12 large airports and have contacted 50 others.

Know your CLEAR hours

Know the hours of operation for CLEAR in your home airport.

Know the hours of operation for CLEAR in your home airport.

One issue with CLEAR is that it is only available during peak hours.  This is great to get you through security as a business traveler but if you do any travel on the weekends, you won’t get any love.  I find that some airports on the weekend are just as busy, so it would be nice if they were open during some of these times.

I take the last flight out pretty often.  CLEAR usually shows down at 7:00 pm at night.  This means it won’t be of any benefit to you then.  However, the security lines are usually pretty short at this point anyways.

FAQ

CLEAR may be worth it to you but it depends on your situation.

Is it worth it if you already have TSA Pre-check

Maybe. Only if you face long airport lines and want to show up later to the airport in the morning.  Otherwise, it is more than likely, not worth it.  What I would like to see CLEAR do is offer a per-use price.  When the TSA Pre-check line is long, I would have no issue paying $5 – $8 to skip the line and use CLEAR.  Currently as someone who has TSA Pre-check, I doubt I will pay to keep CLEAR.  At $15 per month and only useful on a few of my morning flights per month, I can’t justify the cost.

Some airports like San Antonio have started dumping people into the TSA Pre-check line when the main lines are long.  This slows things down a lot.  CLEAR can help you get through some of this.

Is it worth it if you already have access to the priority line

Again, maybe.  The priority line is good.  However, if you travel on a Monday morning at 6:00 am, it turns out just about everyone has access to the priority line.  It might be worth the cost then.  However, if you are traveling enough to use the priority line, you should probably just sign up for TSA Pre-Check.

Is it worth it if you don’t have priority or TSA Pre-Check

It could be.  Again, I recommend you sign up for TSA Pre-Check because it’s only $85 for five years.  However, the process is involved and definitely takes longer than signing up for CLEAR.

Is it worth it if you never travel during peak times

No. If your average flight departs at noon, you don’t need it.   If the lines are empty, you don’t need CLEAR.  Using CLEAR, might actually end up taking you more time since you have to do all of the biometric scans.

Is it worth it if you don’t live in a CLEAR city?

Probably not.  The main time you want to use CLEAR is in the mornings when lines are the longest.  Only if you are traveling out of a CLEAR city during peak times is it worth it.

Give it a try

CLEAR is making it easy to try out for a few months.  Try my link below to get up to a three month trial.  You’ll still have to provide a credit card number and the process doesn’t identify it’s a trial when you go through it, but it should work.  If you do try it, leave a comment and let us know how it works for you.

Get a CLEAR trial

Egencia and Southwest are working to resolve TSA PreCheck Issue

A while back, I posted about an issue with booking Southwest flights through Egencia and TSA PreCheck.  I inquired about it on twitter this week and got a response back from Egencia stating that the issue was with Southwest and they are working to correct it on their ends.

I got a follow-up and they expect the issue wi

If you do a lot of travel on Southwest through Egencia, you’ll have to sit tight a bit longer.